State Farm® Insurance Agent Zach Miller
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
A J Carpenter
September 17, 2024
"The guy called to give me a heads up and when he got there he was professional and got right to work. Seemed to make sure everything was clean befor putting on the new glass. He took time to make sure I understood how to care for it over next 3 weeks. Wish they could give a am or pm time so you didn't have to wait for a call. Would have a 5 star if they could say a rough time."
"Thanks for the 4 star review AJ but it sounds like it was for the glass company that replaced your windshield & not regarding our insurance office's help with the process. We value your insurance business & your willingness to leave feedback. "
Carl
September 14, 2024
"My wife, and I were hit by an uninsured motorist and Ashley at the Bryan Ohio State Farm went above and beyond customer service. I am very pleased with you guys now! Thank you"
"Thanks for the 5 star review. We're happy to help with your claim!"
H.J. Miller
September 13, 2024
"We had a good discussion about my policies. Friendly, informative and pleasant conversation about my families needs. Zach is an honest intelligent agent. Glad I made the appointment to meet face to face with him."
"Thank you for the glowing review. It was a privilege to meet with you to cover your insurance policies and discuss what's important to you and your family. "
sreidt13
August 14, 2024
"Zach was excellent at explaining every bit of our home and auto policies. Very professional and down to earth. He talked to you like a human and not a paycheck. He explained the reason as why rates increase and now I understand why and why it makes sense. I really liked that. The office staff was friendly and professional. I would recommend them to anyone."
"Thank you for the 5 star review and the kind words Sheila! We're honored to insure your home & auto here at Zach Miller State Farm. We look forward to serving your insurance needs for years to come!"
Stefanie Widney
May 17, 2024
"They are a great company! I loved the time they took to explain everything to me and make sure my insurance was correct & on track. They are upfront and straightforward and don't tell you information to hook you in and change their mind later. If they say it, it will happen."
"Thank you for trusting us at Zach Miller State Farm Agent with your insurance needs! We are honored by your review and will continue to work hard to meet and hopefully exceed your expectations Stefanie!"
Christina Reyes
May 6, 2024
"I have good drive records no tickets will not insurance me will not tell me why"
"We sincerely apologize for your experience & would love to have you as customers at our local State Farm office. Unfortunately though, we at Zach Miller - State Farm Insurance Agent don't have any control of insurance eligibility nor possess information that we can share here at our local office. Our system runs report, gathers information and determines eligibility. The criteria that can determine eligibility is always proprietary and often private in nature. Since this is the case, we cannot share specific reasons but, as previously explained, you will receive mail with additional details that we don't have access to locally. We appreciate the honor of giving us a shot to cover your insurance needs & your candid feedback! "
Andy Kaufmann
April 19, 2024
"My experience with Zac Miller State Farm insurance has always been excellent. All three girls in the office bend over backwards to help you out as does the agent Zac Miller."
"Thanks for the kind review! We're honored to have you insured with us here in Bryan!"
Charles W
February 19, 2024
"All the people at Zach Miller State Farm, were helpful and got my claim from hitting a deer taken care of faster than any other insurance company i've had in the past."
"Thank you for the 5 star review! We're glad that your car insurance claim went well! We're honored to be chosen for your insurance needs!"
Gene Lockhart
January 6, 2023
"We’ve had insurance for years through another agency and they never set down with us to review our policies. Zach spent the time with us to ask questions and review our coverage and answer our questions about the insurance policies."
"Thank you for the review Gene! We're honored to insure you guys at our office. We look forward to many more policy reviews for years to come! "
Michael Miller
June 28, 2022
"I had a claim and the employees at your office made it very easy to go through. Keep up the good work"
"Thank you for the 5 stars!"
Melinda Mathes
June 27, 2022
"Meeting was very informative and I was very satisfied with the way my agent was thorough in explaining my insurance needs"
"Thank you for the kind words Melinda! We appreciate helping you with your insurance & financial services!"
Sharon Berryman
May 9, 2022
"I’ve had State Farm Insurance my whole life. It was a family thing. My recent mtg with Zach in Bryan,OH proved again that they really care about their clients. He made sure I was getting the coverage that was best for me.."
"Thanks Sharon! It was great seeing you again in our office. Insuring customers like you is a joy!"
kate kilgore
December 1, 2021
"Thank you Zach for the awesome experience! I was worried about how it would go bringing my kid with me. The wonderful atmosphere there made it an easy experience. I really appreciated the options and going over what could be optimized. I can’t say enough kind words about you guys in Bryan! Great crew and very helpful!"
"Thanks Kate! Your son was the star of the day - what a great little personality! We appreciate being able to help with your insurance needs, your proactive approach & kind words!"
Troy Rodriguez
October 1, 2021
"Really was very nice staff working there and got me good quote"
"Thanks for the kind words Troy! We're honored to help with your insurance needs!"
Mark Ferry
August 24, 2021
"Weird"
"Thanks for the feedback & we're sorry that you feel that way. We don't show that we've ever had any insurance policies or financial services with you but we would be more than happy to discuss any issues. Give us a call/text/email."
Terry Wieland
August 15, 2021
"We were very pleased with the discussion at Zach office. It was explained so we could understand. Thanks for the discount and help with our insurance."
"Thank you for allowing us the honor of insuring you Terry!"
Dayne Fitzcharles
October 13, 2020
"Very easy to work with and great insurance"
"Thanks Dayne! It's great working with you."
Roomsey
October 12, 2020
"Gina is cool. Very nice"
"Thanks RW! Gina IS cool (and nice)!"
Melissa Hauser
September 3, 2020
"Very helpful! Explained everything thoroughly and helped us cut our insurance rates almost in half from prior company. Highly recommended!"
"Thanks for the kind words! We are thrilled to save you money & protect you!"
Jim Combs
August 26, 2020
"Great customer service and very responsive."
"Thanks Jim! It's our honor to assist you."
Tom Crago
July 30, 2020
"Zach is a very good agent. He brought us in and explained all of our coverages and answered every question."
"It was our pleasure meeting with you two to go over your insurance coverages and financial service plans! Thanks!"
M
March 10, 2020
"I found this agent online and spoke with Michael. He was awesome! I was buying a small policy but I was treated as though I were their biggest customer. Michael was friendly, responsive, and answered all of my questions. He then emailed me my policy right away and I was set! Michael was so nice, professional, and friendly. I highly recommend this agency!"
"Thanks for the review M!"
Charlie Dell
March 4, 2020
"I have been coming to this location of State Farm since I've needed insurance for myself. With Zach taking over the shop it was nothing but great. He is very knowledgeable and friendly. They treat you like family when you step through the door and they will help you through whatever issues you have with insurance. The staff is also the nicest to deal with. I was helped by Gina today and she is one of the best around. I would recommend State Farm to anyone that ever would ask me for insurance advice EVER!"
"Thanks for the glowing review Charlie! You're the best!"
Eric Shadbolt
January 23, 2020
"Changed all my insurance to State Farm. Brittany did a great job!"
"Thanks for letting us help with your insurance needs Eric!"
Heather Fruchey
January 23, 2020
"Our family switched to State Farm, with the help of Brittany, and they saved us over $100 a month on our auto insurance. Very friendly, professional, and knowledgeable staff."
"Glad we could save you money on your insurance! Thanks for the review!"